Find answers to common questions about our AI solutions and services.
Premium glass cards with numbered indicators and smooth animations
NeuraX is a leading AI technology company that provides cutting-edge artificial intelligence solutions for businesses of all sizes. Our platform includes machine learning, natural language processing, computer vision, and data analytics services that help organizations automate processes and make data-driven decisions.
Our solutions are designed for businesses across all industries - from startups to Fortune 500 companies. Whether you're in healthcare, finance, retail, manufacturing, or any other sector, our AI tools can help automate processes, gain insights, and drive innovation.
Not necessarily. While our platform offers advanced capabilities for technical teams, we also provide user-friendly interfaces and no-code solutions for business users. Our team also offers comprehensive onboarding and training to get you started quickly.
NeuraX stands out with our proprietary neural network architecture, 99.9% uptime guarantee, enterprise-grade security, and dedicated support team. We also offer flexible pricing models and seamless integration with existing systems.
Neon glow cards with animated gradient borders and plus/minus icons
We offer a comprehensive suite of AI services including: Custom AI Development, Machine Learning Solutions, Natural Language Processing, Computer Vision, Data Analytics, AI Chatbots, Process Automation, and AI Consulting. Each service is tailored to meet your specific business needs.
Absolutely! Our Professional and Enterprise plans include custom model training. Our team of AI experts will work with you to understand your specific needs and develop tailored solutions that address your unique challenges and goals.
We employ rigorous testing methodologies, continuous monitoring, and regular model retraining. Our platform includes built-in validation tools, A/B testing capabilities, and performance dashboards to ensure your AI models maintain high accuracy over time.
NeuraX integrates seamlessly with popular platforms including Salesforce, HubSpot, Slack, Microsoft Teams, AWS, Google Cloud, Azure, and many more. We also offer RESTful APIs and webhooks for custom integrations.
Timeline connected cards with animated dot indicators
Yes! We offer a 14-day free trial on all plans. No credit card required to get started. You'll have full access to all features during the trial period to evaluate our platform thoroughly.
Yes, you can upgrade or downgrade your plan at any time. Changes take effect immediately, and billing is prorated accordingly. There are no long-term contracts or cancellation fees.
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers for enterprise plans. All payments are securely processed through Stripe.
Yes! When you choose annual billing, you save 20% compared to monthly payments. We also offer special discounts for startups, nonprofits, and educational institutions.
Absolutely! We offer a 30-day money-back guarantee on all paid plans. If you're not satisfied with our service, contact us within 30 days for a full refund, no questions asked.
Two-column grid layout with category tags and hover effects
We employ industry-leading security measures including end-to-end encryption, SOC 2 Type II compliance, regular security audits, and strict access controls. Your data is encrypted both in transit and at rest using AES-256 encryption.
Yes, we are fully GDPR compliant. We also comply with CCPA, HIPAA (for healthcare clients), and other major data protection regulations. Our Data Processing Agreement is available upon request.
Your data is stored in secure, SOC 2 compliant data centers. We offer data residency options in North America, Europe, and Asia-Pacific regions. Enterprise clients can specify their preferred data location.
Only authorized personnel with a legitimate business need have access to your data. We implement strict role-based access controls, multi-factor authentication, and maintain detailed audit logs of all data access.
We perform automated backups every 6 hours with point-in-time recovery capability. Backups are encrypted and stored in geographically separate locations to ensure business continuity.
Yes, we have 24/7 security monitoring with automated threat detection systems. Our security team actively monitors for suspicious activities and responds to potential threats in real-time.
Elegant glow cards with gradient borders and smooth animations
You can reach our support team through multiple channels: Live chat available 24/7 on our website, email at support@neurax.ai, phone support for Professional and Enterprise plans, or through our community Discord server.
Our live chat and email support are available 24/7. Phone support is available Monday-Friday, 9 AM - 6 PM EST. Enterprise clients receive dedicated support with guaranteed response times and priority escalation.
Yes! All plans include access to our self-service onboarding resources. Professional and Enterprise plans include personalized onboarding sessions, dedicated success managers, and custom training programs tailored to your team.
Absolutely! We maintain comprehensive documentation including getting started guides, API references, video tutorials, best practices, and use case examples. Our docs are regularly updated with new features and improvements.
Yes! We love hearing from our users. You can submit feature requests through our feedback portal, vote on existing requests, and even participate in beta testing new features before they're released to everyone.
Our team is here to help. Contact us for personalized assistance.