Support on standby whenever you crave.
Need help with an order, want to partner with us, or planning an event? Reach out to our specialist teams below or chat directly in the app.
Ways to reach us
Reach our 24/7 specialists instantly for live chat support, concierge calls, or courier assistance.
Open Zemto app → Profile → Support → Start chat
Gold concierge: 1-800-ZEMTO24 · Avg wait under 2 minutes
Visit courier.zemto.app for earnings, onboarding, and insurance
Send us a message
Share a few details and our specialist team will get back to you within 24 hours.
Connect with the right team
Our experts respond around the clock to partners, press, couriers, and business requests.
Press & media
press@zemto.com • Media kit, interviews, product launches.
Avg response: 4 hrsRestaurant partnerships
partners@zemto.com • Onboarding, marketing features, pop-ups.
Avg response: 6 hrsCorporate & events
events@zemto.com • Credits, recurring drop schedules, gift programs.
Avg response: 3 hrsCourier onboarding
drivers@zemto.com • Fleet support, insurance, payout schedules.
Avg response: 2 hrsVisit us IRL at our city hubs
Meet our culinary scouts, sample upcoming dishes, and join livestream tastings. RSVP for tours led by our partner success team.
See upcoming hub eventsNew York
Chelsea Food Lab · 317 W 14th St · Mon-Sat 10am-10pm
Los Angeles
Arts District · 101 Mateo St · Tue-Sun 11am-11pm
Austin
South Congress · 415 S 1st St · Thu-Sat 2pm-1am
Chicago
West Loop · 927 Randolph St · Wed-Sun 4pm-12am